UNIVERSITY POLICY | SPP 808: Performance Management for University Staff

SPP 808 addresses how ASU seeks to promote a culture where staff contributions are recognized and rewarded, staff development goals are articulated and supported, and effective supervisory coaching leads to a high performing workplace. ASU believes that such a workplace encourages employee engagement, improves service to students and faculty, and greatly aids in the recruitment and retention of the most talented employees.

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With the university transition to Workday, EDGE Conversation is no longer available. We are launching a new performance management tool called Check-Ins in May 2025.

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Performance management tools

• One-on-one meetings: Regular meetings between managers and staff are essential for establishing trust and open communication.
• Career development: ASU encourages managers to collaborate with staff to create opportunities that align with the employee’s career goals.
• Performance recognition: Reinforce positive behaviors and keep staff motivated by celebrating performance milestones — whether completing a key project, mastering new skills or achieving a specific goal.
• Continuous Feedback: Provide real-time feedback to foster a culture of continuous improvement.

These tools enable ASU managers and staff to engage in meaningful, proactive performance conversations that promote development, enhance feedback loops and create a clear path for career growth.